The sound box and the remote controller is not working.
First check whether the remote control has run out of battery.
- Put the emitter of the remote control under the camera of your phone.
- Keep pressing.
- Check if you can see a red dot blinking from the emitter.
- If you can't see a red-dot blinking, try to change the battery of the remote control.
- Contact firstname.lastname@example.org if it still doesn't work after changing battery.
Change the battery of the sound box.
- How to change the battery of sound box: check the question:
How to change the battery?
Contact email@example.com if it is still not working after checking the first 2 steps.